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<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:11,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:17}&#xEE10;{&quot;1&quot;:125,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:132}" data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We offer a 30-day return policy from the time you get your product. Unfortunately, we cannot give refunds or exchanges after 30 days. To be eligible for a return, your item must be unused and in the same condition and packing as when you received it. Gift certificates are not refundable or exchangeable.&quot;}" style="font-size: 10pt; font-family: Merriweather; font-style: normal;"><span style="font-size: 10pt; font-style: normal;">We offer a&#xA0;</span><span style="font-size: 10pt; font-weight: bold; font-style: normal;">30-day</span><span style="font-size: 10pt; font-style: normal;">&#xA0;return policy from the time you get your product. Unfortunately, we cannot give refunds or exchanges after&#xA0;</span><span style="font-size: 10pt; font-weight: bold; font-style: normal;">30 days</span><span style="font-size: 10pt; font-style: normal;">. To be eligible for a return, your item must be unused and in the same condition and packing as when you received it. Gift certificates are not refundable or exchangeable.</span></span> </p>

We offer a 30-day return policy from the time you get your product. Unfortunately, we cannot give refunds or exchanges after 30 days. To be eligible for a return, your item must be unused and in the same condition and packing as when you received it.

Refunds, Returns, and Exchange Policy

Refunds, Returns, and Exchanges

What is Spongellé?

How did Spongellé start?

Why is Spongellé different?

General Information

How do I process a Return or Refund?

How do I process an Exchanges

What are store credits?

What do I do if I received a damaged item?

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

Where does Spongellé ship from?

What do I do if I receive the wrong order?

Shipping & Delivery

How do I create my subscription?

How can I modify my subscription?

Subscriptions

What forms of payment does Spongellé accept?

Influencer Request

General Question

General Questions

Do you have a wholesale program?

Wholesale

Holiday Order Processing Timeframe

Holiday Discounts and Promotions

Holiday Season Policy Changes

Refunds, Returns, and Exchange PolicyUpdated a year ago