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Log in to your account to check on the status of a current purchase or order. If you do not have an account, you can still view your order's status by clicking here. You can also view the status of your order by clicking the link at the bottom of you

How can I check the status of my order?

Shipping & Delivery

What is Spongellé?

How did Spongellé start?

Why is Spongellé different?

General Information

Refunds, Returns, and Exchange Policy

How do I process a Return or Refund?

How do I process an Exchanges

What are store credits?

What do I do if I received a damaged item?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Can I modify my order after it's been placed?

Can I track my package?

Where does Spongellé ship from?

What do I do if I receive the wrong order?

How do I create my subscription?

How can I modify my subscription?

Subscriptions

What forms of payment does Spongellé accept?

Influencer Request

General Question

General Questions

Do you have a wholesale program?

Wholesale

Holiday Order Processing Timeframe

Holiday Discounts and Promotions

Holiday Season Policy Changes

How can I check the status of my order?Updated a year ago