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spongellé

PayPal, Visa, MasterCard, and American Express are all accepted payment methods. Unfortunately, we are unable to amend the payment information once your order has been placed. If you need to cancel an order, please email customerservice@spongelle.com

What forms of payment does Spongellé accept?

General Questions

What is Spongellé?

How did Spongellé start?

Why is Spongellé different?

General Information

Refunds, Returns, and Exchange Policy

How do I process a Return or Refund?

How do I process an Exchanges

What are store credits?

What do I do if I received a damaged item?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

Where does Spongellé ship from?

What do I do if I receive the wrong order?

Shipping & Delivery

How do I create my subscription?

How can I modify my subscription?

Subscriptions

Influencer Request

General Question

Do you have a wholesale program?

Wholesale

Holiday Order Processing Timeframe

Holiday Discounts and Promotions

Holiday Season Policy Changes

What forms of payment does Spongellé accept?Updated a year ago