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Holiday Note: From mid-November to the end of December, order processing extends to 7-10 business days.  Shipping Details: Our fees depend on your order's total weight. Opt for our $6.95 flat-rate option (US only), delivered via FedEx or USPS. Free s

How long does an order take to deliver?

Holiday Season Policy Changes

What is Spongellé?

How did Spongellé start?

Why is Spongellé different?

General Information

Refunds, Returns, and Exchange Policy

How do I process a Return or Refund?

How do I process an Exchanges

What are store credits?

What do I do if I received a damaged item?

Refunds, Returns, and Exchanges

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

Where does Spongellé ship from?

What do I do if I receive the wrong order?

Shipping & Delivery

How do I create my subscription?

How can I modify my subscription?

Subscriptions

What forms of payment does Spongellé accept?

Influencer Request

General Question

General Questions

Do you have a wholesale program?

Wholesale

Holiday Order Processing Timeframe

Holiday Discounts and Promotions

How long does an order take to deliver?Updated a year ago