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spongellé

Contact us at 855-776-6433 or customerservice@spongelle.com. Please keep in mind that our business hours are Monday through Friday from 10 a.m. to 4 p.m. PST, excluding holidays.

General Question

General Questions

What is Spongellé?

How did Spongellé start?

Why is Spongellé different?

General Information

Refunds, Returns, and Exchange Policy

How do I process a Return or Refund?

How do I process an Exchanges

What are store credits?

What do I do if I received a damaged item?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

Where does Spongellé ship from?

What do I do if I receive the wrong order?

Shipping & Delivery

How do I create my subscription?

How can I modify my subscription?

Subscriptions

What forms of payment does Spongellé accept?

Influencer Request

Do you have a wholesale program?

Wholesale

Holiday Order Processing Timeframe

Holiday Discounts and Promotions

Holiday Season Policy Changes

General QuestionUpdated a year ago